Setup for the IT Service Vision Server IntroductionPreliminary ChecklistSection 1, Getting Up and RunningThe purpose of this section is to guide you
Microsoft Windows NT® Workstation Resource Kit. By Microsoft Press. 1996. ISBN 1-57231-343-9. See Part III,Optimizing Windows NT Workstation. See the
/* Map SPECTRUM model handle to model type handle */data _null_; set specgway.model end=lastrec; file temp; if _n_=1 then put ’proc format; valu
and press ENTER or RETURN. The values for MH now display as model type handles. Compare this number to the ID number of the corresponding IT Service V
that are to be exported; for example: TCP_Retrans_Min_Val 1007fThese attribute ID numbers should match the attribute ID numbers in the actual exported
Variable -> Collector: Selected -> SPECTRUM -> OK -> OK -> scroll to thevariable and select it -> click right mouse button -> Cop
OpenView and NetView Appendix 1: Recommended MetricsNote: The tables whose names start with HN2 in IT Service Vision contain MIB-II data collected by
OpenView and NetView Appendix 2: Alternate Data-Logging MethodThis is an alternate version of the task in Section 1, Task 3: Create a Test PDB and Pro
4. Create an snmpCol.conf file. Issue this command: /tmp/csgmkcnf5. Back up the existing /usr/OV/conf/snmpCol.conf file. The existing snmpCol.conf fil
on dimes.unx.sas.com because dimes is not a router. The snmpCollect daemon ignores this metric fordimes and proceeds normally with collecting the rest
from the main menu in OVW: Options -> SNMP Configuration -> Global default -> change the value in the timeout-> Replace -> OK
OpenView and NetView Appendix 3: OVW-Specific Tips for ReportingSubsetting by Using a Format in Local or Global Where If you have too many values of i
IBM NetView for AIX Administrator’s GuideIBM NetView for AIX Problem Determination.
To create the $USVCS format: 1. Make the SAS PROGRAM EDITOR window the active window.2. Issue this commandinclude !sasroot/misc/cpe/csgfmt2SAS display
Vision.Note: The appropriate table to add the formula variable to is the table that contains the variables on which the formula variableis based. In a
Administration -> Manage Tables -> select the table -> click right mouse button -> Properties ->General -> Variables 2. For one form
SunNet Manager and Enterprise Manager Appendix 1: Mapping SunNet Manager Metricsto IT Service Vision Tables and Variables SunNet Manager logged data i
SunNet Manager and Enterprise Manager Appendix 2: Defining Tables from Your OwnSchema FilesTo read data logged by SunNet Manager using a schema file n
Create a file that maps long names to short names. Use the messages produced in the preceeding step and thetable and variable name definitions in !SAS
4.Define the tables and examine/correct the definitions Despite the best efforts of %CSSNMSCH, some schema files do not convert perfectly to IT Servic
Section 1, Getting Up and RunningThe purpose of this section is to guide you through the steps that are necessary to collect representative performanc
Section 1, Task 1: Start the IT Service Vision Server Software This task walks you through the basic site-level customization of the IT Service Vision
or!cproot/misc/itsv -sasroot sasrootb. To start SAS and then start IT Service Vision, issue these commands:i. Invoke SAS by issuing this command at yo
Or, in the body of the PROGRAM EDITOR window, type%cpstart();and then follow this pathLocals -> Submitiii. After IT Service Vision server interface
the PDB, and write access to SITELIB:%CPSTART( pdb=’/tmp/pdb-test’, siteacc=write );This statement invokes the IT Service Vision server with a pdb nam
Modify the default list so that it correctly represents the holiday list at your site.To change the status or description of a date already on the lis
Section 1, Task 2: Start Your Data Collection SoftwareThis task walks you through checking the installation of your logging and collector software and
With SPECTRUM Release 4.0, the recommended method for starting the server is by using the SPECTRUM ControlPanel. Using the SPECTRUM Control Panel insu
Cabletron SPECTRUM Appendix 3: SPECTRUM Specific Tips for ReportingCabletron SPECTRUM Appendix 4: Defining IT Service Vision Tables for SPECTRUM DataC
Note: If, instead of the eye window and View window, SPECTRUM displays a window with a message similar to thisone Error: No SpectroSERVER to talk to!t
When an icon representing a HubCSIMRXi is visible, follow this path View -> Icon Subviews -> Model Information to select the icon subview that c
SASROOT=/local/sasexport SASROOT iv. Save the edited version and exit from the editor. Note: If you want to know more about dtxscript, see the documen
name for all data in your statistics data set. iii. Save the Export Definition Description. Select: File -> Save... In the Selection field, type a
tail -f SPECTRUM_home/export.output/exp_def_desc_1.log where exp_def_desc_1 is the name of the Export Definition Description that you created in this
Use FORMAT BINARY instead of FORMAT ASCII. IT Service Vision expects the exported data to be in binary format. Use LAYOUT SINGLE instead of LAYOUT mul
object manager name snmpCollectbehavior OVs_WELL_BEHAVEDstate RUNNINGPID 28641last message Initialization complete.exit status -ii. Check that the val
NetViewTools -> Data Collection & Thresholds: SNMP OpenViewOptions -> Data Collection & Thresholds: SNMP... The MIB (Management Informat
Select Suspend and then Resume.iii. Verify that data are being collected. You can execute the following command periodically:snmpColDump databases/snm
Set up TRAKKER to log the data of interest to disk at some regular interval (usually 15-60 minutes). Although in theoryTRAKKER will continue to log da
IntroductionThis documentation contains setup instructions and information for the IT Service Vision server for Open Systems and WindowsNT supplied co
Use LAYOUT SINGLE instead of LAYOUT multiple.LAYOUT MULTIPLE data typically contains many placeholder records (ones with zero or negativecounts) that
ii. Check that the value for state is RUNNING, for each of the four background processes. If the state value for one or more of the four services is n
Select Add From Map.The nodes that you selected in the previous action are added for this metricSelect Collection Mode and then Store, No Thresholds.T
Section 1, Task 3: Create a Test PDB and Process, Reduce, and Report on Your DataCreate a test PDB and add one or more tables to it or create tables i
name derived from the collector name). In the Wizard, select Next to Continue.b. Add or create table and variable definitions.i. Use the IT Service Vi
Vision tables from schema files appear in SunNet Manager and Enterprise Manager Appendix 2:Defining Tables from Your Own Schema Files. The table defin
The reduce data wizard can be started in two ways:from the main windows, select Reduce Data - Wizard at the end of the process data wizard, continue w
preparation (data manipulation) prior to running it. (This is listed after the heading PreReqs in theExplanation.) In a later step you will run the re
Then follow this path:select report to view or edit -> File -> Open -> Browse or Edit
Section 2, Making the Transition to ProductionSection 1 got you started with data collection, a test PDB, and some simple report definitions. This sec
Label Icon CollectorACC UNIX AccountingCSi SPECTRUM by Cabletron Systems, Inc.MWAPerformance Collection Software and MeasureWare by Hewlett-PackardCom
Section 2, Task 1: Customize and Verify Your Test PDBThis task walks you through planning which variables to keep in your production PDB. It also walk
i. Create a file containing these statements: * Printing a table definition in the SAS log;%CPSTART( pdb=pdbname, mode=batch );%CPCAT; cards4;print ta
Each of the BY and CLASS variables must have a Kept status of Yes.Note: These lists apply to a table definition and are used to process and reduce dat
Index variables are variables whose values you want to index at one or more level. The purpose of an index is tospeed up the generation of reports whe
production jobs when the data will not be used again.There is one caution: if you have a failure (for instance, a power outage) during the reduce step
Follow this path from the IT Service Vision main window:Administration -> Manage TablesIT Service Vision displays a list of the tables in the activ
If you decide in the task before this one, to change the SPECTRUM attributes for the model/table in your PDB,now is the time to add variables that cor
Select or de-select statistics to correspond to your choices. (Only the selected statistics will be calculated.) Thenselect OK.When you finish editing
After you finish customizing a table and its variables, on the table definition/properties window select OK. It can take a long time for the data dict
Note: This Task describes adding a metric by clicking down the OID tree. It is somewhat faster to type the metric’s OIDin the MIB Object Id field and
Label CollectorNT SMF NT SMF by Demand Technology SoftwareROLM Rolm PBX TrafficR/3 R/3 by SAP AGWeb Web Server Log DataDECps Polycenter Performance So
Another consideration of using ifSpeed and ifUtilization is determining whether an interface ishalf-duplex or full-duplex. In the calculation of ifUti
f.Close the FSVIEW window. The SAS informat CSFDX is used by the IT Service Vision process step when it calculates ifUtilization, so for theutilizatio
Section 2, Task 2: Create Your Production PDBYou now have the test PDB customized the way that you want it. This task will walk you through creating y
From the main window in IT Service Vision, follow this path:Administration -> Create PDB - WizardProvide the name of the new PDB. Then select Next
Section 2, Task 3: Customize Your Report DefinitionsIn this task, you will customize the report definitions that you used in Section 1.Prerequisites1.
Note: You can also add footnotes.c. Exit the Set Titles and Footnotes window.Select OK.3. Save the customized report definition in interactive form.Fr
5. Repeat these actions for the other report definitions that you used in Section 1.
Section 2, Task 4: Set Up Your Production JobThis task walks you through setting up and scheduling the batch or background job that will automatically
Note: Any mention of the pr_script later in this document refers to the processing and reducing script foryour collector.b. the batch/background files
the code that reduces the data in the PDB. This combined file is your collector’s version of the pr_script file.ii. Edit the code for generating the r
Preliminary ChecklistThis checklist describes the information that you may need to gather and verify before you set up IT Service Vision. Thischecklis
b. Edit your crontab file to execute your scripts that process, reduce and report on the data. i. Retrieve your current cron file.You will be adding
Section 2, Task 5: Prepare for Client Use of PDB(s)This tasks readies the IT Service Vision server for use with the IT Service Vision client. You can
For more information on all of the fields in a remote profile, follow this path:From the main window, select Administration -> Manage PDBs -> Fi
modify your copy of the autoexec.sas file to remove references to the applications you did not copy, change your working directory to the
o.download.listmenu - Download Open Systems Data o.signunix.af - Signon to UNIX
Section 2, Task 6: Wrap Up This task walks you through the steps necessary to make the production PDB and the production reports available to IT Servi
UNIX Administrator Usermisc/cperead --WNT Administrator Usercpe\sasmiscread --Note: For a summary of which activities require which access rights to w
Section 3, Advanced Setup
Section 3: Advanced SetupYou may want to consider:1. Deleting one or more demonstration PDBs.At some sites, copies of the demonstration PDBs are used
Because Open Systems software comes from so many vendors, the best sources of general purpose information are books. Thefollowing are recommended: App
Note For UNIX and WNT, do not select tables to add. Do request that the new empty PDB become the activePDB.b. Change to another PDB as active PDB. To
Consider creating new report definitions. Decide if you want to use any of the other HN2 tables and, if so, which other variables you want to usefrom
b. To create a new report definition, select File -> New Report Definition.c. To select the table whose data is to be used in the report definition
You can also make any number of custom report definitions using Manage Report Definitions on the Reporting tab. UsingUDAY and UWEEK is not necessary.
To construct IT Service Vision tables that correspond to the MIBs for which IT Service Vision does not supply tables, you needto run the IT Service Vi
Platform - Specific Appendices
Open Systems and Windows NT Appendix 1: Tables and Variables Naming ConventionSUPPLIED TABLE NAMING CONVENTION
For example, the description field for table HN2ICM begins nb-mibII.icmp and for table HRMATM begins
Open Systems and Windows NT Appendix 2: Tips for ReportsA Collection of Tips Tips for Subsetting Data Subsetting via DATETIME Subsetting by a Simple L
select the table -> click right mouse button -> PropertiesCheck that the Kept status of the table is set to Yes. Then select Variables and
HP OpenView Network Node Manager User’s Guide HP OpenView Network Node Manager Administrator’s ReferenceHP OpenView Windows User’s Guide IBM NetView f
IT Service Vision looks in the PDB’s data dictionary to find the earliest and latest DATETIME values at the level that isspecified on the main report
Open Systems and Windows NT Appendix 3: Printing GraphsIntroduction Printing Graphs from a Batch Job Prerequisites Actions IntroductionThis appendix s
1.Ensure that you have a GOPTIONS statement that includes a DEVICE= parameter, and set the DEVICE= parameter tothe same device driver that you selecte
Open Systems and Windows NT Appendix 4: MIB to Dictionary CompilerIntroduction Creating Table and Variable Definitions from a MIB Prerequisites Action
For the purposes of this exercise, we will use rfc1213.mib, which is a file containing the definition of MIB-II.Assuming you have installed SAS and th
not in the table’s BYVARS or CLASSVARS lists. In particular, do not delete MACHINE, HOUR, or SHIFTbecause these variables are always on the BYVARS and
Collector - Specific Appendices
Cabletron SPECTRUM Appendix 1: Starting the processd DaemonThe processd daemon is not running on the specified SpectroSERVER if you start SpectroSERVE
Cabletron SPECTRUM Appendix 2: Alternate Data-Logging MethodThis is an alternate version of the task in Section 1, Task 3: Create a Test PDB and Proce
An attribute is the name of a variable (metric) that is defined for a model type and whose values are assigned ormeasured for the models of that model
Set this to the SPECTRUM base directory to which SPECTRUM_home refers. For example, ifSPECTRUM is installed in /usr/spectrum, DATA_PATH=’/usr/spectrum
Cabletron SPECTRUM Appendix 3: SPECTRUM Specific Tips for ReportingUsing One or More Formula VariablesFormula variables are variables whose values are
10. Select Advanced and provide the subject and format, if applicable. In this case, select the right arrow that is associatedwith the Format field, d
Cabletron SPECTRUM Appendix 4: Defining IT Service Vision Tables for SPECTRUMData There are a number of methods for defining IT Service Vision tables
MODTYP=specgway.modtypwhere specgway is the library name that you defined, before running this macro, by using the libnamestatement. specgway should p
WHICHAID=attrid in (65134 65980 64900)selects only the variables with the indicated values of attrid. WHICHMTH= This parameter is used to subset the d
Cabletron SPECTRUM Appendix 5: Editing Model Types for SPECTRUM1. Stop SpectroSERVER. To edit models in SPECTRUM, you will need to stop SpectroSERVER.
a.To change the logging flag for a given attribute, select the attribute name from the list. The attribute selectedshould be one of the variables in t
Cabletron SPECTRUM Appendix 6: Mapping SPECTRUM Data Types to an IT ServiceVision PDBTo read SPECTRUM data into an IT Service Vision PDB, it is necess
NOTE: +---------------------------------------------------------------NOTE: | Table AgeLim ObsIn ObsKept RBDF LastIn First-LastKeptNOTE: |
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